Cancellation Policy

We are sorry you need to cancel but hope to see you again soon!

COOKING CLASSES: Cancellations THE DAY OF your experience will result in the loss of your registration – i.e. no refund or exchange possible.* We would recommend finding someone to take your place, if possible. With more than 24 hours notice, your registration can be carried over to the next available class, or credited for future use. Refunds are possible if cancellation is received more than 48 hours in advance. 


COOKING CAMPS: Refunds are only possible if cancellations are more than 1 week in advance.* Your registration can be carried over to the next available camp, or credited for future use.


FOOD TOURS: Cancellations THE DAY OF your experience will result in the loss of your registration.* We would recommend finding someone to take your place, if possible. With more than 24 hours notice, your registration can be carried over to the next available tour, or credited for future use. Refunds are possible if cancellations are more than 24 hours in advance, with the exception of groups of more than 6 people which requires 48 hours notice.


*Exceptions made if a COVID-19 self-screening test indicates you should not go. In that case, we encourage you to find someone to take your place, if possible. If you are unable to find a replacement, we will refund your registration minus a cancellation fee (applicable per participant).


*COVID-Related Shutdowns: Should the province of Ontario or Ottawa Public Health declare restrictions for our type of activity and we are forced to cancel a class or tour, registered participants will be contacted with information about the rescheduling of the event. Participants not able to join us for the rescheduled event will have their registration converted into a credit for future use.